Central to our mission is working in partnership with clients. In the Healthcare industry,
it is our goal to deliver a full continuum of services designed to equip providers and payers
with innovative business process outsourcing solutions to improve operational efficiency,
allowing you to focus on your core competency of providing exceptional healthcare to
your patients and members.
Everyday Healthcare providers are challenged by the inherent conflict that exists between
caring for patients while meeting the business needs and fiscal expectations of being compensated for services rendered. USCB America fully appreciates the sensitivity of pursuing self-pay patients which may have limited discretionary income and the socio-economic pressures that can sometimes accompany such activity. Rest assured, USCB America combines flexible and socially sensitive collection methods with a proven process that utilizes scoring models to determine payment probability while at the same time necessarily maintains your positive community image.
In addition to our comprehensive self-pay collection programs, USCB America provides a full range of insurance billing programs and eligibility services. Some of the services we offer to our Healthcare clients are listed below.
• Customer Service Call Center Solutions
• Resource Staffing Solutions
• Self-Pay Bad Debt Collections
• Eligibility Screening
• Workers Compensation and Third-Party Liability Lien Management
• Presumptive Charity Care Screening
• Charity Care Eligibility and Notification
• Credit Balance Resolution
• Insurance/Government Billing/Follow-up and Denial Management
• Medicare Cost Reporting
• Audit and Compliance
• Complete Revenue Cycle Management Programs
• Customizable BPO Solutions
• All services performed in strict compliance to HIPAA, HITECH, FDCPA
and other applicable state and federal laws and regulations.