Automated Processes, AI Technology & Data Analytics
USCB America is at the forefront of automated IT technology. We apply smart analytics, leading technology, and operational excellence in a client-centric solution that delivers unparalleled, sustainable results while providing our client’s patients with a superior overall experience. USCB has a large contingent of dedicated IT personnel who support software development and database experts exclusively for client data needs, business intelligence development, and custom reporting.
Automation is deployed wherever appropriate to increase standardization and the reliability of processes. Software development engineers on staff with USCB create custom workflows, online reporting, data manipulation and interfaces for client exchange. USCB’s call center operations are deployed using top tier contact center equipment and software that ensure tremendous outbound call volume with inbound call handling always being prioritized.
Health care systems have become increasingly data-reliant. With USCB’s proprietary data analytics, we can help derive insights on wasted resources, can track individual performance, and trending of inventory populations. We can take it even a step further while being able to drill down and identify people who fit certain data categories and criteria. With this information, your health system can more efficiently allocate resources in order to maximize revenue, improve population health, and help advance the overall patient experience.
System Technology and Integration
USCB can integrate and connect to all major EMR billing systems across the country including:
- EPIC (HB/PB and SBO)
- Cerner Millenium
- Cerner Siemens (Soarian and Invision)