Bad Debt Collections
For accounts that are unresolved to even the most effective self-pay revenue cycle processes, USCB offers professional third-party debt collection services that help ensure an effective recovery of your debts utilizing a compassionate and dignified approach with your patients. Working with some of the largest healthcare systems and hospitals across the country has enabled USCB to become an industry expert in deploying strategies unique to our client’s specific challenges and goals.
Client and Patient-Centric Approach
USCB has a very strict policy on maintaining patient dignity and client reputation at all times during the collection process. We pride ourselves on being a service, not a sales, driven organization and it shows in both our client and patient satisfaction scores. You can be sure that your patient’s are in good hands while receiving the support necessary to assist them with any questions, concerns, or challenges they may be facing. USCB goes above and beyond to ensure our partners are receiving the immediate support necessary for all inquiries through a single point of contact, dedicated to their particular portfolio, and familiar with the day-to-day operations of your organization.
A Proven & Client-Customizable System
Using a robust and proven collection management system that automates and streamlines our work processes, USCB can integrate client-specific strategies that maximizes performance to achieve client objectives and goals. This customizable process ensures client needs, circumstances, and goals are continually met and exceeded. Leveraging specialized knowledge, tools, and processes, USCB delivers superior recovery performance compliant with federal, state, and local regulations that will uphold the image of your organization within your community.
- A customizable solution that meets and exceeds your goals
- Superior Recovery without compromising patient satisfaction
- Proven Strategies that maximize performance management
- Leverage specialized knowledge, tools, processes, and over 100+ years of experience